Privacy Policy

1. Who We Are

This Privacy Policy applies to LogIQPulse (“we”, “our”, or “us”), a company registered in Sweden. LogIQPulse operates the website at logiqpulse.com and, in the future, a suite of AI-powered tools available at subdomains of logiqpulse.com.

Note: Our legal entity name will be updated in this policy once our Swedish company registration (Aktiebolag) is complete. Until then, “LogIQPulse” refers to the trading name of the business operated by its founder.

For any privacy-related questions, contact us at: support@logiqpulse.com

2. What Data We Collect

Currently (landing page only)

The logiqpulse.com landing page is a marketing website. We do not require you to create an account, and we do not collect any personal data through the site itself. We use essential session cookies only (see Section 5).

When tools launch (future)

When our tools become available, we will collect the following data:

• Account data: Email address, hashed password, and authentication tokens — processed by Supabase (our authentication provider).
• Payment data: Billing is handled entirely by Stripe. LogIQPulse never receives or stores your card number or full payment details. Stripe may share a billing address and transaction reference with us for invoicing purposes.
• Usage data: Information about how you use our tools (features accessed, session duration) to improve the service. This will only be collected with your consent.
• Communications: If you contact us by email, we will retain that correspondence.

3. How We Use Your Data

We process personal data only for the following purposes:

• To provide and maintain the services you have signed up for.
• To process payments and maintain billing records as required by Swedish law.
• To send you transactional emails (account creation, password reset, invoices).
• To respond to your support requests and enquiries.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations under Swedish and EU law.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Ever.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Contract performance: Processing necessary to provide the services you have requested (account management, tool access).
• Legal obligation: Retaining financial records for seven years as required by the Swedish Bookkeeping Act (Bokföringslagen).
• Legitimate interests: Security monitoring and fraud prevention.
• Consent: Analytics and non-essential cookies — you can withdraw consent at any time.

5. Cookies

We currently use essential cookies only — small files stored on your device that are strictly necessary for the site to function. These do not track you across websites and do not require your consent under the ePrivacy Directive.

If we introduce analytics or other non-essential cookies in the future, we will ask for your explicit consent before setting them, and you will be able to withdraw that consent at any time through our cookie preferences panel.

6. Data Sharing and Processors

We share your personal data with a limited number of trusted third-party service providers who process data on our behalf:

• Supabase, Inc. (USA) — authentication and database infrastructure. Data is stored in EU regions where available. Supabase is GDPR-compliant and operates under a Data Processing Agreement.
• Stripe, Inc. (USA) — payment processing. Stripe is PCI DSS Level 1 certified and GDPR-compliant.
• Railway, Inc. (USA) — cloud infrastructure hosting. Servers are located in San Francisco, USA.

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (Standard Contractual Clauses or equivalent).

7. Data Retention

• Account data: Retained for the duration of your account. Deleted within 30 days of account closure upon request.
• Payment records: Retained for seven years as required by the Swedish Bookkeeping Act.
• Support emails: Retained for up to three years unless you request earlier deletion.
• Usage analytics (if consented): Retained in aggregate, anonymised form. Raw session data deleted after 12 months.

8. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights. To exercise any of them, contact us at support@logiqpulse.com. We will respond within 30 days.

• Right of access: Obtain a copy of the personal data we hold about you.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your data (“right to be forgotten”), subject to legal retention obligations.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to restriction: Ask us to pause processing of your data in certain circumstances.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw any consent you have given at any time without affecting prior processing.

You also have the right to lodge a complaint with the Swedish supervisory authority:

Integritetsskyddsmyndigheten (IMY)
Box 8114, 104 20 Stockholm, Sweden
www.imy.se

9. Children

LogIQPulse services are intended for users aged 13 and older. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at support@logiqpulse.com and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. For material changes, we will notify registered users by email. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or how we handle your data:

LogIQPulse
Sweden
support@logiqpulse.com